Get in Touch With Us
Thank you for stopping by. Whether you have a question, a suggestion or something you think we have got wrong, we would genuinely like to hear from you. Every message is read by a real person, and reader feedback regularly shapes how we update and improve our pages.
How to Reach Us
The simplest way to contact us is by email. Write to us at [email protected] and we will reply as soon as we can, usually within two to three working days. Messages sent at weekends or on bank holidays may take a little longer, but they will not be missed.
What You Can Write to Us About
We welcome all kinds of messages. Here are a few common reasons people get in touch:
- Corrections: if you spot a detail that looks out of date or inaccurate, let us know which page it appears on and what you think should change.
- Questions: if something on the site is unclear, ask us and we will do our best to explain it more plainly.
- Ideas: tell us about topics you would like us to cover or ways we could make the site easier to use.
- Partnerships and media: for business or press enquiries, please put a short description in your subject line so your message reaches the right person quickly.
Helping Us Help You
A few small details make it much easier for us to give you a useful answer. Please include a clear subject line, the address of any page you are referring to, and a brief summary of your question. Screenshots can be helpful too, as long as you remove any personal information first.
Please note that we are an independent information website. We are not able to access, change or close accounts you may hold with other websites, and we cannot resolve disputes on behalf of third parties. If your question concerns another service, we recommend contacting that provider directly.
Your Information
When you email us, we only use your details to read and reply to your message. We never sell your information or add you to mailing lists without your permission. You can find out more about how we handle personal data in our Privacy Policy, and the rules that apply when using this website are set out in our Terms of Use.
A Quick Note on Tone
We aim to treat everyone with courtesy and ask the same in return. Messages that are abusive or threatening will not receive a reply.
We appreciate you taking the time to write, and we look forward to hearing from you.